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Care Coordination & Client Funding : New Updates

How do I invoice outstanding work before a plan expires?

1 min read Updated October 2026

Follow these steps

Step 1:

    Open Dashboard and go to NDIS Plan Expiry.

Step 2:

Choose Shift or Case Notes as the Invoice Type.

Step 3:

Click Create Invoice on the client’s row. The count next to it is for information only and can’t be clicked.

Step 4:

 In the popup (“Select the shifts that need to be invoiced”), tick the shifts or case notes you want, or use the select-all box.

Step 5:

Click Redirect to Create Invoice.

Step 6:

The Create Invoice page opens with your selection. Check it and create the invoice.

Good to know:

  • Invoiced work stays linked to the old plan permanently, and the amount comes off the old plan’s budget.

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