An incident cannot be withdrawn once it has been submitted from the RotaWiz Carer mobile application. However, it can be edited or deleted in certain situations.
As a Carer/Employee from the Mobile Application
Step 1:
Log in to the RotaWiz Carer mobile application.
Step 2:
Click on the third icon (Incident) from the options at the bottom.
Step 3:
Locate the respective Incident.
Step 4:
Click on the three dots beside the incident.
Step 5:
Click on Edit or Delete as required.
As an Admin
Step 1:
From the left navigation menu, click on Incidents.
Step 2:
Locate the respective incident.
Step 3:
Under the Actions section on the right-hand side, select Edit or Delete as required.
Step 4:
Admins can also add a new incident if the shift has been completed and the Carer forgot to report the incident.
Note: To edit an incident, its status must be Open and not Closed.