How Can We Help You?

Can I schedule automatic imports or syncs from my old platform during the transition period Why didn’t certain records import successfully, and how do I check the import logs in RotaWiz How can I undo or revert an import if something goes wrong What should I do if I encounter errors during the import, like invalid data formats or missing fields What happens if there are duplicate records during import—will RotaWiz merge them or create new ones Can I preview the imported data before finalizing it in RotaWiz Does the import feature support bulk uploads for hundreds or thousands of records Can I import both clients and employees at the same time, or do I need to do them separately Can I import data from platforms other than ShiftCare, such as CareMonkey, Deputy, or custom spreadsheets Is there a template or sample file I can download from RotaWiz to prepare my data for import Do I need to be an admin or have specific permissions in RotaWiz to perform an import What file formats are supported for importing client or employee data (e.g., CSV, Excel?) How do I access the Import Client or Import Employee feature in RotaWiz